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Purchasing Process for Resellers

Collaboration with Resellers

We welcome partnerships with resellers in various countries. Resellers can reach out to us at any time to initiate collaboration.
Essential documents are available for download on our company profile page.

Online Payment Process

The purchasing process is as follows:
  1. Reseller Order: Resellers initiate orders by contacting us via email.
  2. Order Creation: We create the order, considering individual reseller conditions.
  3. Payment: Resellers receive a payment link and pay for the license online. We offer various payment options, including credit card and PayPal.
  4. Invoice: Resellers also receive an invoice, payable via wire transfer.
  5. License Delivery: After payment confirmation, resellers receive the license key via email, which they then forward to the end customer.
  6. End Customer Installation: End customers download and install the SmartPLS software and proceed to activate their license key.
  7. Reseller Installation: Resellers also download and install the SmartPLS software and activate their license key.

Additional Documentation

Visit our company page for downloadable documents such as:
  • W-8BEN
  • W-8BEN-E
  • Bank account confirmation letter
  • Tax residency forms

End Customer Support

End customers can seek support directly from us or through their reseller contact. They can contact us for support at any time.